Our Journey
XYSTON from humble beginnings
Founded on 08 June 2020, Xyston Pty Ltd was established with a singular mission: to provide innovative, high-quality disability support services that meet the diverse and individual needs of our participants. Our focus has always been on enhancing lives by promoting independence, dignity, and community participation. From the very beginning, we have been committed to delivering personalised care that empowers participants to live fulfilling, independent lives.
A bit more about
XYSTON
In addition to supporting participants, Xyston has also played a key role in assisting other accredited NDIS providers, not-for-profits, and private organisations. By offering expertise in risk management, compliance, and operational support, we’ve helped these organisations meet NDIS standards and elevate their service delivery. Our collaborative efforts have extended our positive impact within the sector, ensuring that more individuals benefit from high-quality care.
Milestones That We've Hit
Over the past few years, Xyston Pty Ltd has achieved several key milestones that showcase our dedication to excellence and continuous improvement:
- 2020: In our founding year, Xyston provided strategic assistance to other accredited NDIS providers, not-for-profits, and private organisations, supporting them with compliance, risk assessments, and operational management. This work not only helped strengthen services across the sector but also established us as a trusted partner in the disability space.
- 2021: We built critical partnerships with major organisations such as the Office of the Public Advocate, Department of Child Protection, and Department of Justice, enhancing our ability to provide holistic, specialised care to participants with complex needs.
- 2022: Xyston achieved compliance with ISO 9001 standards, demonstrating our strong commitment to maintaining international best practices in Quality Management Systems. This compliance reflects our dedication to delivering continuously improving services that meet the highest standards of care.
- 2023: We achieved compliance with ISO 27001, ensuring our Information Security Management systems meet international standards, securing participant data, and protecting confidentiality. We also became compliant with Module 2A under the NDIS framework for Restrictive Practices Management, ensuring that restrictive practices are only used as a last resort and always in the best interest of participants. Additionally, we successfully passed all NDIS audits conducted on Xyston Pty Ltd, with no minor non-conformities, further cementing our commitment to quality and compliance.
- Ongoing Recognition: Xyston continues to be praised by Psychiatrists, Psychologists, and Behaviour Support Specialists for our excellence in care and management of participants with complex behavioural needs. Our reputation as a trusted provider is reinforced by our commitment to working collaboratively with mental health professionals to deliver positive outcomes for participants.
Looking Forward
As we continue our journey, Xyston Pty Ltd remains focused on expanding our services and embracing innovative approaches to participant care. We are committed to forming new partnerships, adopting the latest technologies, and extending our geographical reach, ensuring that more individuals across Australia can benefit from our high-quality support services.
Guided by our values of respect, empowerment, and integrity, we aim to further strengthen our position as a leader in disability support services, setting the benchmark for excellence in participant care.
